Desview Privacy Policy

 

Data Controller: Who we are

We sell our products and provide services to our customers throughout the world. Shenzhen Baishiyue Electronics Co., Ltd is the data controller for your information.

 

What we collect and store

 

while you visit our site, we’ll track:

 

Products you’ve viewed: we’ll use this to, for example, show you products you’ve recently viewed Location, IP address and browser type: we’ll use this for purposes like estimating taxes and shipping

 

Shipping address: we’ll ask you to enter this so we can, for instance, estimate shipping before you place an order, and send you the order!

 

We’ll also use cookies to keep track of cart contents while you’re browsing our site.

 

When you purchase from us, we’ll ask you to provide information including your name, billing address, shipping address, email address, phone number, credit card/payment details and optional account information like username and password. We’ll use this information for purposes, such as, to:

 

    Send you information about your account and order

    Respond to your requests, including refunds and complaints

    Process payments and prevent fraud

    Set up your account for our store

    Comply with any legal obligations we have, such as calculating taxes

    Improve our store offerings

    Send you marketing messages, if you choose to receive them

 

If you create an account, we will store your name, address, email and phone number, which will be used to populate the checkout for future orders.

 

We generally store information about you for as long as we need the information for the purposes for which we collect and use it, and we are not legally required to continue to keep it. For example, we will store order information for 7 years for tax and accounting purposes. This includes your name, email address and billing and shipping addresses.

 

This site utilizes caching in order to facilitate a faster response time and better user experience. Caching potentially stores a duplicate copy of every web page that is on display on this site. All cache files are temporary, and are never accessed by any third party, except as necessary to obtain technical support from the cache plugin vendor. Cache files expire on a schedule set by the site administrator, but may easily be purged by the admin before their natural expiration, if necessary.

 

We collect information about visitors who comment on Sites. The information we collect typically includes the commenter’s IP address, user agent, referrer, and Site URL (along with other information directly provided by the commenter such as their name, username, email address, and the comment itself).

We will also store comments or reviews, if you choose to leave them.

 

Who on our team has access

 

Members of our team have access to the information you provide us. For example, both Administrators and Shop Managers can access:

 

Order information like what was purchased, when it was purchased and where it should be sent, and Customer information like your name, email address, and billing and shipping information.

 

Our team members have access to this information to help fulfill orders, process refunds and to provide customer support.

 

What we share with others

 

We share information with third parties who help us provide our orders and store services to you; examples include Google Analytics, Facebook Analytics, Criteo, FedEx, Mailgun, Mailchimp, Zendesk, Stripe credit card processing, and possibly others in the future.

 

We use these services to provide the following:

 

    Website/technical support and assistance

    Website analytics and statistical analysis

    Advertisements on 3rd party sites

    Marketing emails, with your permission

    Transactional emails (receipts, password reset, etc)

    Realtime shipping rates for your cart

 

 

 

What rights you have over your data

 

If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

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